Water damage claims are the new severity peril for insurers. Understanding the cause of a loss is essential to evaluating coverage, assessing liability, and identifying subrogation opportunities. Join Fire Cause Analysis (FCA) for an engaging program featuring detailed illustrations of water systems and component failures supported by visually compelling case studies. It provides step-by-step guidance on conducting thorough investigations capable of withstanding rigorous challenges. The use of photography, microscopy, and video reinforces how a claims professional can effectively work with investigators, engineers, and scientists to identify the root cause of water system component failures. 

This 1-hour course has been approved for 1 CE Credit in California (CA), Florida (FL), Georgia (GA), Hawaii (HI), Nevada (NV), Oregon (OR), Texas (TX), & Oklahoma (OK), Wyoming (WY). If you wish to receive CE credit in one or more of these states, please specify which state(s) and provide your state specific license information for each state during the registration process.  

You do not have to be a CPCU to attend!

Scroll down to see Special Notes on Registration below.

Guest Speaker:  Ulises Castellon,  Chief Executive Officer of Fire Cause Analysis (FCA), CPCU

Ulises Castellon, CPCU, has worked as a claims professional for over 35 years. In 1996, he joined Fire Cause Analysis, a premier forensic fire and engineering investigation firm. Ulises has managed numerous first and third-party cases through litigation and has extensive deposition and trial testimony experience. Ulises regularly teaches courses on topics ranging from Arson and Fraud Investigation to Fair Claims Practices. He is a co-author of Scientific Evidence and Expert Testimony (Chapter 6 – O&C of Fire) and a contributing author to The Institutes' Associate in Claims (AIC) 31 designation content on investigating losses caused by fire, lightning, smoke, and explosion. Ulises is bilingual and has served as a media spokesperson for local news and information programs, including Spanish-language television.

Special Notes on Registration: